Shipping policy
At Elite Minerals & Gems Pte Ltd, we understand that your natural treasures are precious. That is why every single order is handled with professional care, securely packed, and shipped with full tracking for your peace of mind.
Processing Time
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Fast Dispatch: All orders are processed and dispatched within 1–2 business days of receiving cleared payment.
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Secure Packaging: We use specialized cushioning to ensure your delicate crystals, carvings, and minerals arrive in pristine condition.
🇸🇬 Local Shipping (Singapore)
Enjoy reliable door-to-door delivery across Singapore.
| Order Value | Shipping Rate | Delivery Time |
| Orders over $60 | $5.00 (Discounted) | 2 - 3 Working Days |
| Orders under $60 | $10.00 | 2 - 3 Working Days |
🌍 International Shipping
We ship our authentic minerals and gems worldwide via Registered Airmail. Shipping costs are calculated based on the weight of your unique specimens.
| Package Weight | Registered Airmail Rate | Estimated Delivery |
| Up to 500g | $35.00 | 5 - 14 Working Days |
| 500g to 1kg | $55.00 | 5 - 14 Working Days |
| 1kg to 5kg | $85.00 | 5 - 14 Working Days |
| 5kg to 10kg | $120.00 | 5 - 14 Working Days |
| 10kg to 20kg | $200.00 | 5 - 14 Working Days |
⚠️ International Duties & Taxes
Please note that product prices displayed on our store are exclusive of all taxes and duties.
As the importer, the buyer is responsible for all local import duties, customs fees, and sales taxes levied by the destination country. These charges must be paid to release your order from customs upon arrival. We recommend checking with your local customs office for estimated costs before placing a large order.
Tracking Your Order
Once your parcel is dispatched, you will receive a confirmation email containing your Tracking Number. You can monitor your specimen’s journey from our gallery in Singapore directly to your doorstep.